Information We Collect

We gather different types of information depending on how you engage with our platform. Some data comes directly from you, while other information is collected automatically as you navigate our site.

Data You Provide Directly

• Contact details including name, email address, and phone number when you register for programs or inquire about our services
• Educational background and professional experience if you apply to specialized blockchain courses
• Payment information processed through secure third-party providers
• Communications you send us through contact forms or email correspondence
• Preferences and feedback about our educational content

Automatically Collected Information

• Device information such as browser type, operating system, and IP address
• Usage patterns including pages visited, time spent on site, and navigation paths
• Referral sources that brought you to our website
• Technical data like screen resolution and language preferences

How We Use Your Information

Your data helps us deliver better educational experiences and maintain our platform. We don't sell your information to third parties, and we only use it for legitimate purposes related to our services.

Data Sharing and Third Parties

We work with select partners to operate our platform effectively. These relationships are carefully managed to protect your privacy.

Service Providers We Work With

• Payment processors for secure transaction handling
• Cloud hosting services that store our platform data
• Email service providers for communication delivery
• Analytics tools that help us understand site usage
• Technical support services for platform maintenance

All third-party providers sign agreements requiring them to protect your data and use it only for specified purposes. They cannot use your information for their own marketing without your consent.

Legal Disclosure Requirements

We may disclose your information if required by Taiwan law, court order, or government regulation. This includes cooperating with law enforcement when legally obligated or protecting our rights and property in legal proceedings.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act, you have specific rights regarding your personal information. We respect these rights and provide straightforward ways to exercise them.

Data Security Measures

We implement multiple layers of security to protect your information from unauthorized access, alteration, or disclosure. While no system is completely foolproof, we take reasonable precautions appropriate to the sensitivity of the data.

Technical Safeguards

• SSL/TLS encryption for data transmission between your browser and our servers
• Encrypted storage for sensitive personal information in our databases
• Regular security audits and vulnerability assessments
• Firewalls and intrusion detection systems monitoring network traffic
• Access controls limiting employee access to personal data based on job requirements

Organizational Practices

• Employee training on data protection responsibilities and best practices
• Confidentiality agreements for all staff with access to personal information
• Incident response procedures for potential data breaches
• Regular backups with secure storage protocols
• Vendor management processes ensuring third parties maintain adequate security

If we detect a data breach that poses risk to your rights, we'll notify you and relevant authorities as required by Taiwan law, typically within 72 hours of discovery.

Data Retention

We keep your information only as long as necessary for the purposes described in this policy or as required by law. Retention periods vary depending on data type and legal obligations.

Typical Retention Periods

• Active account data: Retained while you remain enrolled in programs or maintain an active account
• Inactive accounts: Deleted after 3 years of inactivity unless you request earlier deletion
• Financial records: Kept for 7 years as required by Taiwan tax and accounting regulations
• Marketing consent records: Maintained to demonstrate compliance with consent requirements
• Technical logs: Typically retained for 12 months for security and troubleshooting purposes

After retention periods expire, we securely delete or anonymize your data so it can no longer identify you. Some aggregated, non-identifiable data may be retained indefinitely for statistical analysis and platform improvement.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and understand how visitors interact with our content. You can control cookie preferences through your browser settings.

Types of Cookies We Use

• Essential cookies required for basic site functionality like login sessions and security features
• Performance cookies that collect anonymous data about page views and navigation patterns
• Functional cookies remembering your preferences such as language settings
• Analytics cookies helping us understand how visitors use our site to make improvements

Most browsers automatically accept cookies, but you can modify settings to decline them. Keep in mind that disabling certain cookies may limit some features of our platform.

International Data Transfers

Our primary operations are based in Taiwan, but some service providers may process data in other countries. When we transfer data internationally, we ensure adequate protection through appropriate safeguards.

These safeguards include standard contractual clauses, vendor security certifications, and compliance with international data protection frameworks. We verify that recipient countries provide adequate protection or implement additional measures to secure your information.

Children's Privacy

Our services are designed for adult learners and professionals. We don't knowingly collect personal information from individuals under 18 without parental consent. If you believe we've inadvertently collected data from a minor, please contact us immediately so we can delete it.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website before the changes take effect.

The date at the top of this document shows when it was last updated. We encourage you to review this policy occasionally to stay informed about how we protect your information.